“He never answers the phone,” a potential customer said to me on the phone. “I email him, and I hear back 3 weeks later, if at all!”
“That’ll never be a problem if you go with us,” I replied.
And I meant it.
Like everybody, we aren’t perfect. But we do respect your time (and ours).
We know that getting timely replies to your phone calls, emails, and texts is important for your sanity (and your business success).
If we aren’t communicating with customers in real-time, we aim for a maximum of 1 business day for all of our replies.
Again, 1 business day is our target maximum.
But usually we can help you in real time with either phone or email support.
Sound refreshing? It is.